Visitors :: The Sydney Clinic

Visitor information

Visting hours

Last updated 16 December, 2021

As the safety of our patients and staff remains our highest priority, we continue to maintain strict safety protocols on site, including physical distancing, hand hygiene and wearing of masks.

In light of the current COVID outbreak, we are no longer able to permit visitors into our hospital until further notice. Limited exceptions apply i.e. on compassionate grounds.

Permitted visitors must be vaccinated, have not have travelled to a COVID-19 hotspot, been in close contact with a COVID-19 positive person, or be unwell.

We thank you for your cooperation and patience at this time. Please call the hospital ahead of your visit if you have any further questions.

How can I help?

Your support and care will greatly help your loved one recovery during their hospital stay.

People with mental illness need the same understanding and support given to people with a physical illness.

It is rarely possible for someone with a mental illness to make the symptoms go away just by strength of will.

A mental illness is not an illness for which anyone should be blamed or for them to feel guilty for having.

Your loved one may have a lot on their mind when you visit them, and may have a lot to say about the work they are doing in the hospital, it is most helpful if you listen to them and support them in their recovery.

Sometimes your loved one would prefer to communicate with you about everyday things, as a distraction from the therapy and healing they are doing every day while in the hospital.

You can help by being sensitive to their needs and respectful if they do or don’t wish to talk about their recovery.

At times, having to deal with pressures at home or in business, as well as focussing on their recovery can be overwhelming,you can help by avoiding putting any expectations about what they should be doing while they are in the hospital.