Visitor information
Your support and care will greatly help your loved one recovery during their hospital stay.
People with mental illness need the same understanding and support given to people with a physical illness.
It is rarely possible for someone with a mental illness to make the symptoms go away just by strength of will.
A mental illness is not an illness for which anyone should be blamed or for them to feel guilty for having.
Your loved one may have a lot on their mind when you visit them, and may have a lot to say about the work they are doing in the hospital, it is most helpful if you listen to them and support them in their recovery.
Sometimes your loved one would prefer to communicate with you about everyday things, as a distraction from the therapy and healing they are doing every day while in the hospital.
You can help by being sensitive to their needs and respectful if they do or don’t wish to talk about their recovery.
At times, having to deal with pressures at home or in business, as well as focussing on their recovery can be overwhelming,you can help by avoiding putting any expectations about what they should be doing while they are in the hospital.
Factsheets
Australian Drug Foundation’s Drug Info Clearinghouse
http://www.druginfo.adf.org.au
Australian Government: Department of Health and Ageing
National Health and Medical Research Council
Mental Health fact sheets can be accessed at:
The Black Dog Institute
http://www.blackdoginstitute.org.au
Australian Government: Department of Health and Ageing
Mental Health Association NSW
http://www.mentalhealth.asn.au
SANE Australia
Social Anxiety Support (SAS)
http://www.socialanxietysupport.com
Links
Alcoholics Anonymous
ARAFMI NSW
Carers Australia
http://www.carersaustralia.com.au
Centrelink Australia
Commonwealth Carelink
www.commcarelink.health.gov.au
Gay and Lesbian Counselling Service of NSW (GLCS)
JewishCare
Jewish House
Medicare Australia
http://www.medicareaustralia.gov.au
Narcotics Anonymous
Australian Health Insurance Information
http://www.privatehealth.gov.au
SMART Recovery
Visitor policy update:
As always, the protection of our patients and staff is our highest priority.
In response to the current COVID outbreaks in New South Wales, we have decided to temporarily no longer accept visitors unless under exceptional circumstances*. We will update our website once visitors may return.
We do apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times.
Please contact your loved one by telephone or device, and our friendly staff will support and encourage regular digital contact so you can keep in touch.
*requires approval of the Director of Nursing or delegate.
Mask requirements:
In line with NSW Health guidelines, please note all patients will be required to wear a mask when presenting to the hospital and when outside of their rooms. Visitors must wear a mask before entering the hospital. Please bring a mask from home where possible.
The Sydney clinic promote flexible visiting hours for all family, friends and visitors.
No visitors are permitted on Level 2 at any time.
Our receptionist is able to arrange for your loved one to meet you either at reception or in the dining room.
No children are permitted on either Level 1 or Level 2 and must be accompanied by an adult or parental guardian at all times.