Visitor information

Your support and care will greatly help your loved one recovery during their hospital stay.

People with mental illness need the same understanding and support given to people with a physical illness.

It is rarely possible for someone with a mental illness to make the symptoms go away just by strength of will.

A mental illness is not an illness for which anyone should be blamed or for them to feel guilty for having.

Your loved one may have a lot on their mind when you visit them, and may have a lot to say about the work they are doing in the hospital, it is most helpful if you listen to them and support them in their recovery.

Sometimes your loved one would prefer to communicate with you about everyday things, as a distraction from the therapy and healing they are doing every day while in the hospital.

You can help by being sensitive to their needs and respectful if they do or don’t wish to talk about their recovery.

At times, having to deal with pressures at home or in business, as well as focussing on their recovery can be overwhelming,you can help by avoiding putting any expectations about what they should be doing while they are in the hospital.


Australian Drug Foundation’s Drug Info Clearinghouse

Australian Government: Department of Health and Ageing

National Health and Medical Research Council

Mental Health fact sheets can be accessed at:

The Black Dog Institute

Australian Government: Department of Health and Ageing

Mental Health Association NSW

SANE Australia

Social Anxiety Support (SAS)


Alcoholics Anonymous


Carers Australia

Centrelink Australia

Commonwealth Carelink

Gay and Lesbian Counselling Service of NSW (GLCS)


Jewish House

Medicare Australia

Narcotics Anonymous

Australian Health Insurance Information

SMART Recovery

Last updated 15 October, 2021

Please note there are no changes to our current no-visitor policy as outlined below. We appreciate your patience, understanding and cooperation during this time and we will provide further updates when we can.

As the safety of our patients and staff remains our highest priority, we continue to maintain strict safety protocols on site, including physical distancing, hand hygiene and wearing of masks.

On Friday, 25 June the NSW Government announced a home lockdown order for the local government areas in which our Clinic is situated, as well as Waverly, Woollahra and the City of Sydney.

In light of the current COVID outbreak and for the safety of all, regrettably, we are no longer able to permit visitors into our clinic until further notice.

Thank you for your cooperation at this challenging time. We will update this webpage when our status for visitors to the clinic changes.


If you have visited an exposure venue, please contact the hospital for further advice. If you are experiencing any cold or flu like symptoms, please contact the hospital.

We appreciate your understanding and cooperation during this time.

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